Shipping policy
We aim to provide prompt and reliable shipping to all customers within the UK. Here are the details of our shipping policy:
- Processing Time: All personalised orders are processed within 3-5 business days. Non-personalised items may ship faster.
- Shipping Costs:
Flat Rate Shipping
Royal Mail 48 Hour tacked delivery £3.99 (2-4 days shipping time)
Royal Mail 24 hour tracked delivery £5.99 (1-2 days shipping time)
All orders over £50.00 receive free shipping
Track Your Order
- Delivery Times: Standard UK delivery takes 2-5 business days after dispatch. Express shipping options are available for faster delivery.
- Tracking: Once your order is shipped, you will receive a confirmation email with tracking details.
- Lost/Damaged Items: If your item is lost or damaged during transit, please contact us within 14 days for a replacement or refund.
For any further questions about shipping, feel free to contact our support team!